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ITA What Is Operation & Maintenance (O&M) and How BIM Can Improve It
The Operation & Maintenance (O&M) phase is the longest and most expensive part of any facility’s lifecycle. It begins once construction is complete and continues throughout the asset’s daily use, often for several decades. Yet, it is also the phase with the greatest potential for improving efficiency, reducing costs, and increasing sustainability.
O&M includes essential daily tasks such as:
- Scheduled and unscheduled maintenance
- Asset and contractor management
- Monitoring of energy consumption
- Real-time system performance tracking
- Updating of technical documentation
To manage all of this effectively, it’s critical to have accurate, up-to-date, and accessible data. This is where BIM (Building Information Modeling) proves extremely valuable—far beyond its role in design and construction.
BIM enables the creation of intelligent, data-rich digital models that support ongoing maintenance and operations. When integrated with platforms like UTwin, BIM becomes a powerful tool for daily facility management.
With BIM-enhanced O&M, operators can:
- Locate assets and systems within a 3D model
- Access technical documentation and maintenance history
- Launch work orders directly from the model
- Connect to IoT sensors for real-time alerts
- Optimize maintenance routes and intervention times
This integrated approach leads to faster response times, fewer errors, and a more proactive strategy. Using BIM for O&M supports full digital transformation, improves coordination among teams, and simplifies communication with stakeholders and service providers.
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